UL Course Update Portal

This page lists UL Compliance to Performance courses that are "New", or have received a "Major" or "Minor" update. "Major" updates include regulation changes, which should be retrained upon. The course update explanations below can assist you in deciding whether or not to assign retraining.

 

This portal provides a rolling multi-month history, and categorizes our courses into Life Science (GMP, Clinical, Compliance, Sales, etc.), Healthcare (Medicare Advantage, Part D, etc.), and General Industry (EHS, Ethics, Corporate Compliance, etc.).

 

If you have any questions about this course information, or would like information on previous course changes, please e-mail UL Client Services at prn.technologysupport@ul.com

 

Browse our UL Learn online knowledge base for available courses and educational programs.


 

 April 2018 Course Updates

Update Type Course Code Course Title Industry Course Library Version Update Details
New DEV60 An Introduction to ISO 9001:2015 - The Quality Management System Requirements Life Science Medical Device GMPs 1.0 New Course Offering - This course serves as an introduction to ISO 9001:2015 — the international quality management system requirements standard. This standard specifies requirements to demonstrate an organization’s ability to consistently provide products and services which meet customer satisfaction and applicable statutory and regulatory requirements. Topics in this course include: Scope, Principles, Certification, Auditing, and Resources. After completing this course, learners will be able to identify the quality management principles and be able to recognize considerations for selecting a certification body as well as appropriate preparations for certification audits.
Minor FDA33 Destruction and Reconditioning Life Science FDA Inspections & Enforcement 1.4 Course update to EduFlex, grammatical changes. 
Minor HIPAA09 HIPAA Privacy: Role-Based Training IV (Managers, Supervisors, and Compliance Staff) Healthcare HIPAA 1.2 Course update to EduFlex, reference and grammatical changes. 
Major MA40 Medicare Advantage: Provider Networks  Healthcare Medicare Advantage 3.0 Updates to HSD submission process, addition of Network Adequacy with current HSD guidance, content flow updates. 

 March 2018 Course Updates

Update Type Course Code Course Title Industry Course Library Version Update Details
New DP01 General Data Protection Regulation General Industry Premium Content 1.0 This course covers the European Union’s (EU’s) General Data Protection Regulation (GDPR), a harmonized data privacy law across Europe. Topics include: General Provisions and Principles, Rights of the Data Subject, Data Processors and Controllers, and Other Considerations.  Learners will also be able to recognize the general provisions of the GDPR, and identify data subject rights under the Regulation, and identify controller and processor obligations related to data privacy and security.
Minor EHS11 Building Customer Loyalty General Industry HR Compliance & Risk Management 1.2 Course update to EduFlex, grammatical changes. 
Major EHS12 Flammable Liquids General Industry Environmental Health & Safety 5.0 Removal of combustible liquid references per OSHA regulatory updates, inclusion of OSHA's 4 categories of flammable liquids. 
Major ETHICS09 Doing the Right Thing: Anti-Bribery General Industry Ethics & Corporate Responsibility 3.0 Regulation changes in reference to Vietnam, South Korea, Indonesia, Thailand, and the Philippines. 
Minor FDA27 Interviewing Techniques Life Science FDA Inspections & Enforcement, Pharmaceutical GMPs 1.3 Course update to EduFlex, grammatical changes. 
Major MSALES01 Medicare Plan: Broker and Agent Training — Broker/Agent Requirements Healthcare Medicare Broker/Agent Training 3.0 Regulatory updates including Medicare Managed Care Manual Chapter 21, Prescription Drug Benefit Manual Chapter 9, and Medicare Managed Care Manual Medicare Marketing Guidelines Chapter 3. 
Major MSALES03 Medicare Advantage and Part D Plan: Broker and Agent Training – MA-PD, PDP, and Cost Plan Enrollment and Disenrollment Healthcare Medicare Broker/Agent Training 4.0 Nomenclature update of "Medicare Plans" to "Medicare Advantage and Part D plans", update to verification requirements, election period, and clarity for POA requirements. Inclusion of Medicare Beneficiary Identifier (MDI). 
Major MSALES04 Medicare Plan: Broker and Agent Training — Beneficiary Protections Healthcare Medicare Broker/Agent Training 6.0 Part C and Part D appeals process updated to reflect 2018 Managed Care appeals process.
Major PHA36 Good Clinical Practices (GCPs) for New Product Investigations Life Science Clinical: Medical Device, Clinical: Pharmaceutical 4.0 Update includes revisions of ICH E6(R2). 
Major PHDV68 Biotechnology: An Overview of Compliance Considerations  Life Science Pharmaceutical GMPs 3.0 Rewrite to align to current GMP manufacturing processes. 
Major PHDV78 Application of cGMPs to Analytical Laboratories  Life Science Medical Device GMPs, Pharmaceutical GMPs 4.0 Inclusion of Aseptic Technique and data requirements. 
Major QSR01 QS Regulation 1: Overview and General Provisions  Life Science FDA Inspections & Enforcement, Medical Device GMPs 3.0 Update to reflect revised sections of 21 CFR Part 821 & 820, additional case studies and content related to the FD&C Act/Preamble of the QS Regulations. 
Minor QSR04 QS Regulation 4: Document and Purchasing Controls Life Science FDA Inspections & Enforcement, Medical Device GMPs 1.4 Case study updates, charts related to FDA 483s, and clarifications related to 21 CFR Part 821. 
Major QSR06 QS Regulation 6: Acceptance Activities; Nonconforming Product Life Science FDA Inspections & Enforcement, Medical Device GMPs 2.0 Regulation and definition updates per 21 CFR Part 812 & 820, and the FD&C Act. Additional case studies added. 
Minor QSR10 QS Regulation 10: Servicing; Statistical Techniques Life Science FDA Inspections & Enforcement, Medical Device GMPs 1.3 Updates to case studied, definition and test question refinements. 
Minor QSR11 QS Regulation 11: Application and Inspection of QS Regulation Requirements Life Science FDA Inspections & Enforcement, Medical Device GMPs 1.4 Regulation and definition updates per 21 CFR Part 820, addition of charts outline FDA Inspectional Data Findings. 

 February 2018 Course Updates

Update Type Course Code Course Title Industry Course Library Version Update Details
New ASEPTIC05 RABS for Aseptic Processing Life Science Program Only - Aseptic Processing: Advanced Series 1.0 New title in the Aseptic Processing: Advanced Series Program. Users will be able to identify the key benefits of RABS for aseptic processing,
recognize the major process steps for aseptic processing using RABS technology and
recognize the importance of proper glove use and aseptic technique in a RABS environment. Users will also be able to identify methods for material transfer with a RABS unit and recognize the environmental monitoring techniques applicable to RABS.
Major ETHICS15 Privacy and Data Protection General Industry Ethics & Corporate Responsibility 3.0 Removal of Safe Harbor, inclusion of EU Privacy Shield provisions and options for compliance. 
Minor FDA26 FDA Establishment Inspection Report Writing Life Science FDA Inspections and Enforcement 6.1 Course update to EduFlex, grammatical updates. 
Minor PARTD02 Medicare Part D: Grievances, Coverage Determinations and Appeals Healthcare Medicare Part D 6.1 Added generic substitution to formulary management controls, tier exceptions to exception requests, requirements of an investigation of grievance issues and notice requirements, updatedrecord keeping requirements, AIC limits updated, and AOR representative language.
Minor PARTD05 Medicare Part D: PDP Enrollment Healthcare Medicare Part D 8.1 Original course split into two offerings, PARTD05 (Enrollment) and PARTD11 (Disenrollment). Content updates include Chapter 3, Section 40.4.1, Enrollment Form requirements, and Chapter 3, Section 10 and Appendix 3 on OEC application changes.
New PARTD11 Medicare Part D: PDP Disenrollment and Transaction Processing Healthcare Medicare Part D 1.0 Content split from PARTD05. Please couple training of PARTD05 with PARTD11. 
Major QSR05 QS Regulation 5: Identification and Traceability; Production and Process Controls Life Science FDA Inspections & Enforcement, Medical Device GMPs 2.0 Case Study updates, FDA 483s regulation updates per 21 CFR Part 820.

 January 2018 Course Updates

Update Type Course Code Course Title Industry Course Library Version Update Details
Minor ETHICS18 Preventing Sexual Harassment General Industry Ethics & Corporate Responsibility 1.1 Addition of workplace bullying.
Minor ETHICS19 Discrimination and Harassment Free Workplace General Industry Ethics & Corporate Responsibility 1.1 Addition of workplace bullying.
Minor FDA46 Courtroom Testimony Life Science FDA Inspections and Enforcement 1.3 Course format change to EduFlex, grammatical changes.
Minor HIPAA06 HIPAA Privacy: Role-Based Training I (Incidental PHI Contact) Healthcare HIPAA 1.1 Course format upgrade to EduFlex.
Minor HIPAA07 HIPAA Privacy: Role-based Training II (Internal Uses of PHI) Healthcare HIPAA 1.1 Course format upgrade to EduFlex.
Minor HIPAA08 HIPAA Privacy: Role-Based Training III (Uses and Disclosures of PHI) Healthcare HIPAA 1.1 Course format upgrade to EduFlex.
Minor LAV08 Sexual Harassment Awareness for Employees General Industry Ethics & Corporate Responsibility, HR Compliance & Risk Management 2.1 Addition of workplace bullying.
Minor LAV09 Sexual Harassment Awareness for Managers General Industry Ethics & Corporate Responsibility, HR Compliance & Risk Management 3.1 Addition of workplace bullying.
Minor LAV21 Harassment in the Workplace General Industry Ethics & Corporate Responsibility, HR Compliance & Risk Management 1.4 Addition of workplace bullying.
Major MSALES02 Medicare Plan: Broker and Agent Training — Medicare Basics  Healthcare Medicare Broker/Agent Training 7.0 Course format change to EduFlex, adding info on CFR, Title 45 on Lawfully Present Regulation, changes in benefit summary requirements, and call center requirements.

 December 2017 Course Updates

Update Type Course Code Course Title Industry Course Library Version Update Details
Minor EHS17 DOT Employee Drug and Alcohol Awareness  General Industry Environmental Health and Safety 1.2 Case studies and statistics, drug listings. 
Minor EHS46 Hoists and Rigging General Industry Environmental Health and Safety 2.1 Content restructure, grammatical changes. 
Minor EHS55 Ladder Safety   General Industry Environmental Health and Safety 2.1 Content restructure, grammatical changes.
Major GCP27 Administrative Roles of the Clinical Research Coordinator Life Science Clinical: Medical Device, Clinical: Pharmaceutical 2.0 Update to include 45 CFR Part 56 Subpart A, ICH E6 (R2).
Major GCP29 Recruitment and Retention of Study Participants Life Science Clinical: Medical Device, Clinical: Pharmaceutical 2.0 Update to HHS regulations, 45 CFR part 46, “Common Rule” - the final rule enhancing human subject protections, revisions to Informed Consent Document, Local IRB and Advertising Material sections. 
Minor PHA77 European Union Good Distribution Practices for Medicinal Products   Life Science Global Regulatory, Pharmaceutical GMPs 1.1 Updates include final draft of Drug Chain Securities Act, reissue of EU Guidelines on GDP for Medicinal Products. 
Major QSR02 QS Regulation 2: Quality System Requirement Life Science FDA Inspections and Enforcement, Medical Device GMPs 2.0 Inclusion of FD&C Act Chapter 5: Drugs and Devices.
Minor QSR03 QS Regulation 3: Design Controls  Life Science FDA Inspections and Enforcement, Medical Device GMPs 1.4 Case Study updates, FDA 483s regulation updates per 21 CFR Part 820.
Minor QSR09 QS Regulation 9: Records  Life Science FDA Inspections and Enforcement, Medical Device GMPs 2.1 Grammatical changes. update case studies.

 November 2017 Course Updates

Update Type Course Code Course Title Industry Course Library Version Update Details
New Aseptic04 Isolators for Aseptic Processing Life Science Program Only - Aseptic Processing: Advanced Series 1.0 New title in the Aseptic Processing: Advanced Series Program. This course describes critical operating principles for the successful operation of an isolator for aseptic processing. Topics in this course include: Prepare, Leak Test, Decontaminate, Setup, Operate, Monitor, Clean, and Maintain. After completing this course, learners will be able to recognize the major process steps for isolator processing.
New Aseptic07 Dos and Don’ts of Aseptic Environments Life Science Program Only - Aseptic Processing: Advanced Series 1.0 New title in the Aseptic Processing: Advanced Series Program. This course introduces best practices for aseptic technique and behavior for use with conventional cleanroom aseptic processing. Topics in this course include: Dos and Don’ts (including Personnel Requirements, Gowning and Gloves, Cleanroom Integrity, Behavior, Critical Area Interactions, and Culture). After completing this course, learners will be able to recognize best practice aseptic behaviors and techniques as well as specific examples of what to do and what not to do in the cleanroom.
Minor EHS29 Fire Extinguishers General Industry Environmental Health and Safety 3.1 Content restructure, grammatical changes.
Minor EHS34 Forklift Safety General Industry Environmental Health and Safety 2.1 Content restructure, grammatical changes.
Minor EHS48 Hydrogen Sulfide (H2S) General Industry Environmental Health and Safety 2.1 Content restructure, grammatical changes.
Minor EHS56 Lead General Industry Environmental Health and Safety 3.1 Content restructure, grammatical changes.
Minor EHS57 Lockout/Tagout — Affected  General Industry Environmental Health and Safety 2.2 Content restructure, grammatical changes.
Minor EHS58 Lockout/Tagout — Authorized  General Industry Environmental Health and Safety 2.3 Content restructure, grammatical changes.
Minor EHS98 Walking and Working Surfaces – Affected Person General Industry Environmental Health and Safety 1.6 Content restructure, grammatical changes.
Minor GCP02 ICH GCP Obligations of Investigators Conducting Clinical Trials Life Science Clinical: Pharmaceutical  4.1 Content refinements in accordance with Step 4 version of ICH E6(R2).
Major LAV22 Harassment Avoidance Training for California General Industry Ethics & Corporate Responsibility  3.0 Updates to California law re-training requirements, include training and scenarios regarding gender identity and sexual orientation (SB-396).
Major PARTD08 Medicare Part D: Medication Therapy Management and Quality Improvement Program Healthcare Medicare Part D 7.0 Updates include incorporation of CMS guidance relating to the MTM program, adding a more detailed comparison to the most recent CMS guidance, corrected PDE requirements, inclusion of patient safety reports, STAR ratings, and updated quiz questions.
Major PHA81 Computerized Systems Inspections in the Pharmaceutical Industry Life Science FDA Inspections and Enforcement 4.0 Inclusion of GAMP 5 Risk Management guidance, tips on cybersecurity, and refinements to sections on 21 CFR Part 11. 

 October 2017 Course Updates

Update Type Course Code Course Title Industry Course Library Version Update Details
Minor EHS18 DOT Hazardous Materials Training - General Awareness General Industry Environmental Health and Safety 3.1 Content restructure, grammatical changes.
Minor EHS67 Personal Protective Equipment General Industry Environmental Health and Safety 2.1 Content restructure, grammatical changes.
Minor FDA24 Recalls of FDA-Regulated Products Life Science FDA Inspections and Enforcement 2.2 Course format change to EduFlex, grammatical changes. 
Minor FDA25 Special Investigations Life Science FDA Inspections and Enforcement 2.1 Course format change to EduFlex, grammatical changes. 
Minor FDA38 Basics of Inspections: Beginning an Inspection Life Science FDA Inspections and Enforcement 1.2 Course format change to EduFlex, grammatical changes. 
Minor LAV04 Hiring and Firing General Industry Ethics & Corporate Responsibility, HR Compliance & Risk Management 1.2 Course format change to EduFlex, grammatical changes. 
Major MA36 Medicare Advantage: Plan Benefit Package and Bid Pricing Tool Healthcare Medicare Advantage 4.0 Summary of Benefits (SB) removed, as requirements have been updated, SB is no longer generated from the PBP software, Medicare Personal Plan Finder updated to Medicare Plan Finder, and PBP software screenshots updated. 
Minor OIG03 OIG Compliance Program Guidance for Medical Device Manufacturers – Field Force     Life Science Medical Device - Sales & Marketing 2.1 Clarification of distinction between kickbacks and illegal remuneration, inclusion of TRICARE, course format change to EduFlex, grammatical changes. 

 September 2017 Course Updates

Update Type Course Code Course Title Industry Course Library Version Update Details
New Aseptic03 Principles of Restricted Access Barrier Systems and Isolators Life Science Program Only - Aseptic Processing: Advanced Series 1.0 New title in the Aseptic Processing: Advanced Series Program. This course introduces the basic principles of two specific types of improved aseptic processing: Restricted Access Barrier Systems (RABSs) and Isolators. Topics in this course include: RABS, Isolators, and Key Elements. After completing this course, learners will be able to recognize the basic attributes and functions of RABS and Isolators, identify regulatory requirements for these systems, and recognize key elements of each type of system.
Minor FDA22 Evidence and Proof Life Science FDA Inspections and Enforcement 1.3 Course format change to EduFlex, grammatical changes. 
Minor FDA23 Sample Collection Life Science FDA Inspections and Enforcement 1.3 Course format change to EduFlex, grammatical changes. 
Minor FDA28 Field Examinations Life Science FDA Inspections and Enforcement 1.3 Course format change to EduFlex, grammatical changes. 
Minor FDA39 Basics of Inspections: Issues and Observations Life Science FDA Inspections and Enforcement 1.2 Course format change to EduFlex, grammatical changes, update to Inspection Report content. 
Major GCP02 ICH GCP Obligations of Investigators Conducting Clinical Trials Life Science Clinical: Pharmaceutical 4.0 Incorporate ICH E6(R2).
Minor GCP06 Overview of the Preparation Requirements for the ICH Common Technical Document  Life Science Clinical: Pharmaceutical 1.2 Course format change to EduFlex, grammatical changes. 
Minor GCP17 The Role of the Clinical Research Associate Life Science Clinical: Medical Device, Clinical: Pharmaceutical 1.5 Incorporate ICH E6(R2). Course format change to EduFlex, grammatical changes. 
Major GCP21 Clinical Trial Audits and Consequences of Noncompliance Life Science Clinical: Medical Device, Clinical: Pharmaceutical 3.0 Incorporate ICH E6(R2).
Major GCP24 Financial Disclosure by Clinical Investigators Life Science Clinical: Medical Device, Clinical: Pharmaceutical 3.0 Inclusion of Physician Payment Sunshine Act, update to required disclosures for NIH-funded studies, grammatical changes. 
Minor GCP26 Administrative Roles of the Clinical Research Associate Life Science Clinical: Medical Device, Clinical: Pharmaceutical 1.3 Incorporate ICH E6(R2), revised to remove overlap content from GCP17 to appropriately address role of the CRA, and nomenclature change of patient to subject. 
Major MAPD03 MAPD/PDP: Marketing Healthcare Medicare Advantage
Medicare Part D
9.0 Update to reflect 2018 CMS marketing guidelines. 
Major PARTD07 Medicare Part D: Pharmacy Network Healthcare Medicare Part D 3.0 Update to Preferred Pharmacy Cost Share Access Guidance, addition of Part D vaccines, cost sharing, and CMS audit information.